Support
We are here to help. Reach us any time and we will get back to you within one business day.
Email support
Response within one business day.
Common topics
Account and sign-in issues
If you cannot sign in, try resetting your password from the login screen. If you signed up with a different email, check your inbox for the original confirmation email. Still stuck? Email us.
Deleting your account
You can delete your account and all associated data from your profile screen: Profile > Account > Delete account. Deletion is permanent and processed within 30 days per our Privacy Policy.
Subscription and billing
To cancel a subscription on iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play > Subscriptions. For billing questions or refund requests, email us with your order details.
Reporting incorrect salary or job data
Use the "Report" button on any salary or job listing to flag incorrect data. Our team reviews reports within 3-5 business days.
Resume upload or parsing issues
We support PDF and plain-text resumes up to 5 MB. If your resume is not parsing correctly, try exporting it as a plain PDF without custom fonts or tables, then re-upload.
Privacy and data requests
To request a copy of your data or exercise any other privacy right (access, rectification, erasure), email us at
[email protected] with the subject "Data Request". We respond within 30 days.